General Troubleshooting Tips for iCloud Drive

01 Dec

Everything is so scattered now a days that we like to keep our captured things at one place, at least. iCloud listens to this prayer and offers us a platform to keep our photos, music, documents, videos, messages and much more at one place. It also helps in saving up of spac without needing to delete anything.

Sometimes users report about facing issues with iCloud drive. They are generally related to support in the application or unable to sync documents between devices.

Simple steps for fixing syncing issues

Go to your device settings à iCloud and log out.
Afterwards, try to sign in again.
Ensure that its sync is enabled in Scanbot.

What to do to resolve the issues with iCloud drive?

Ensure that you are signed into the same account on every device.
To verify the settings –
OS X: System Preferences à iCloud à iCloud Drive.
iOS: Settings à i-Cloud à i-Cloud drive
You should be connected to the Wi-Fi network and Scanbot should be allowed to save in drive.
Re-launch the process by restarting your device.
Check for its status page to learn about the services fault. Confirm the status of drive too.
Verify that Scanbot uses the service on iOS –
Click on the gear icon at the top-right corner on the documents screen.
Enable ‘iCloud Drive’ in the sync section.
Time on your device should be correctly set and also verify it.
You should not be behind the firewall that blocks incoming or outgoing traffic.
You should have enough free space on the respective platform if files are not being uploaded.

What are the other issues?

Documents won’t appear on devices. You can check via

Settings ->iCloud ->Storage ->Manage Storage ->Scanbot.

Documents appear to be stuck or hung. Try rebooting or uninstalling and reinstalling Scanbot for iOS.

If you need any more explanation for any of the above-discussed points, you can get in touch with our team of experienced technicians. The professionals are available 24/7 through the iCloud Contact Number and live online chats.

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